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Customer Service Representative Swedish (w/m)

- Farmacéutica / Química

Swedish Speakers! We are looking a Customer Service Representative Nordics for a Shared Service Centre in Cornellà to cover a 6 months temporary position. Client Details Shared Service Centre in Cornellà. Description * Process incoming customer requests and orders.
* Checking the orders against the customer and purchase order agreements.
* Responding to customer product inquiries and issues in a timely manner.
* Instructing and liaising with the warehouses, plants and forwarders to prepare and arrange the execution of the shipment of the goods.
* Creating and monitoring outbound activities in order to complete the order.
* Invoicing timely and accurately.
* Handling the complaints and returning shipments.
* Supporting and interfacing the Sales Representatives.
* Maintaining, updating and filing the customer documents, record and internal documents.
* Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
* Perform other duties as assigned. Profile * Native in Swedish and fluent in English with excellent communication skills. Any additional Nordic Language would be an asset.
* Minimum 2 years of experience Customer Service positions within a similar industry.
* Business studies would be an asset but not essential.
* Experience in MS Office tools and ERP, SAP and Salesforce.com experience is an asset.
* Customer service-oriented attitude, multitasking ability and team player.
* Ability to work in a fast paced environment with complex business scenarios.
* Attention to details and result oriented skills. Job Offer Oportunidades de carrera y desarrollo profesional

Técnico(a)
Customer Service Representative Swedish (w/m) (Atención al cliente)
2 Vacantes

Todas - Barcelona (Comunidad Autónoma Cataluña)


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Experiencia Laboral Al menos 0 año
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Requisitos mínimos Customer Service Representative Swedish (w/m)
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Duración 6
Jornada Laboral Jornada Completa
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