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Ficha de la oferta

Software Technical Consultant.

- Informática / Tecnología

We are seeking CustomerSuccess-Software Technical Consultant to work within the CustomerSuccess Unit organization providing technical consultancy, development and support services. Detalles del cliente Global Cloud Company. Descripción de la oferta * Deliver technical support and services to the customers and network of partnersworldwide, driving problems to resolution and ensuring the satisfaction of customers, especially the Gold Client ones.
* Troubleshoot the reported issues on time ensuring 24*7service is always delivered forcritical issues.
* Provide clear communication of problem status maintaining high levels of courtesy andprofessionalism.
* Ensure service quality level are maintained and improved, contributing to boosting theCustomer's service experience.
* Perform other duties as assigned inside the CustomerSuccess Unit. Perfil del candidato * BS or MS in Computer Science, Industrial Engineering or Telecommunications.
* POS/Retail and/or business software applications related experience.
* Data Base Knowledge/experience.
* Knowledge/experience in software development with the following technologies is avaluable plus: Java Platform and/or all tiers of an enterprise web application, User Interface technologies: XML, HTML, HTML5/Application Cache/WebSQL, Backbone, Enyo...
* Good written and oral communication skills in English is a must, in French is a plus.
* Analytical thinking & detail-oriented.
* Proven ability to meet/exceed deadlines.
* Initiative, flexibility, and adaptability. Oferta de empleo * Permanent Contract.

Técnico(a)
Software Technical Consultant. (Informática)
1 Vacante(s)


Requisitos

Experiencia Laboral Al menos 0 año
Estudios mínimos Ingeniería Técnica
Requisitos mínimos *POS/Retail and/or business software applications related experience.
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